My Health Pal · Clear information

Accessibility

Help accessing our website, information and advice.

Ask for assistance

We want our information and advice to be accessible. If a page, form or document is difficult to use, contact advice@myhealthpal.co.uk or 01453 621 250. Tell us the page address, what you were trying to do and what would help. You can also write to Kestrel Suite, North 2nd B, The Wheelhouse, Bond’s Mill Estate, Stonehouse, Gloucestershire, GL10 3RF.

Alternative ways to enquire

You can telephone or email us instead of using the online enquiry form. Ask for help understanding a quotation, for information in a different format, or for a suitable way to discuss your needs. We will discuss what assistance we can provide.

Using the website

You can use browser zoom and text-size controls. Forms include labelled questions and keyboard-accessible controls. If a control, contrast combination or downloaded document creates a barrier, please tell us so we can investigate.

Our approach

We review reported accessibility issues and aim to improve the site. This statement is not a claim of certified WCAG compliance. Some insurer documents and external services are provided by third parties; ask us for help if you cannot access them.